- Computer Repair Client Feedback -
All myTeks.com Clients are asked to provide feedback on the quality of service preformed. All client feedback is posted here. Client's identities have been concealed.
Please note: myTeks.com originally did business as OdioWorks Computer Repair, LLC (www.odioworks.com). Because of this, some clients may refer to us as "OdioWorks". Rest assured that myTeks.com is run by the same people with the same commitment to customer service.
Name: Liz [----], Secretary
Email: [----]@AOL.com
Phone: 202-333-[----]
Location: Washington, D.C.
Tech: Sam
Satisfied?: Yes
------------------------- COMMENTS -------------------------
Name one way we can improve:
Can't think of anything. You did a great job, especially the advice about getting a new computer and media storage, etc., plus file transfer was extremely helpful.
Other Comments:
Thank you for your very comprehensive, knowledgable and friendly service. We will definitely call again when we need more work.
-- Liz
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Name: Richard
Email: [----]@ebmud.com
Phone: 510-287-[----]
Location: Oakland, CA
Tech: Jonathan
Satisfied?: Yes
------------------------- COMMENTS -------------------------
Name one way we can improve: Not sure since it was a painless process for me
Other Comments: Very helpful and knowledgeable
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Name: Kirthi [----]
Email: [----]@cox.net
Phone: 703444[----]
Location: Great Falls, Virginia
Tech: Sam
Satisfied?: Yes
------------------------- COMMENTS -------------------------
Everything went well, I cant think of something to improve the promptness and the quality.
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Name: sharon
Email: [----].net
Phone:
Location: Grand Prairie, Tx
Tech: Not Sure
Satisfied?: Yes
------------------------- COMMENTS -------------------------
Name one way we can improve:
(Please be specific, we take these comments very seriously)
No suggestions on improvement. Justin did a great job, was very courteous and trustworthy. I will recommend this company to my husband for his business needs. Keep up the good work! Good customer service is hard to find these days.
Other Comments:
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Name: Mary [----]
Email: [----]@cox.net
Phone: 703-751-[----]
Location: Alexandria, VA
Tech: Not Sure
Satisfied?: Yes
------------------------- COMMENTS -------------------------
Name one way we can improve:
(Please be specific, we take these comments very seriously) Not sure because both Techs worked very hard to get us up and running. Spent lots of money though.
Other Comments:
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Name: Ed [----]
Email: [----]@aol.com
Phone: 703 753-[----]
General Location:
I need: Other Other
Most Important: Other and Other
Timeframe: Call ASAP
------------------------- COMMENTS -------------------------
Hour to call:Thank you!
More Details:(FOR SAM)
Hi all (my disciple class),
Several months ago I had problems with my old computer. I took it to a small businessman, named Sam Odio, in Manassas. He and another person work out their homes in Manassas and Herndon. Their company name is ODIOWORKS. They were unable to salvage my old computer, hard drive damage, but were able to recover many of my old files. And it was inexpensive, $65 if I remember correctly. I later found out they will come to your home to do in-house fixing, for the same price.
I tell you this because my \"new\" computer began running very, very slowly - like 10% of it\'s usual speed. So, I called Sam. He called me back a couple of days later. He spent 15 minutes with me on the phone, fixed my problem, and charged me nothing! Zero! Nada! Zippo!! I am, to say the least, impressed. Another blessing.
Sam did not ask me to advertise for him; however, based on his dealings with me, I do recommend that you consider using his services in the future to resolve your computer problems. It\'s not often you come across someone like this. If you do use him, please let me know how well he did for you.
His number is 1-888-282-2846; on the web he\'s at www.ODIOWORKS.com.
God bless you all.
Ed
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Name: Gillian
Email: [----]@hotmail.com
Phone: 240-497-[----]
Location: Reston
Tech: Len
Satisfied?: Yes
------------------------- COMMENTS -------------------------
Name one way we can improve:
We were flexible on time of appointment but there was a little confusion about timing after we made the request for service.
Other Comments:
Len was great. Fixed the problem with as little upheaval as possible. Couldn\'t be happier.
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Name: Donald
Email: [----]@aol.com
Phone: 301 946 [----]
Location: Montgomery Count
Tech: Sam
Satisfied?: Yes
------------------------- COMMENTS -------------------------
Name one way we can improve:
(Please be specific, we take these comments very seriously) Carry Parts such as RAM chips and Modems
Other Comments:
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Name: Jeanne
Email: [----]@yahoo.com
Phone:
Location: Chicago
Tech: Not Sure
Satisfied?: Select One
Business with again?
------------------------- COMMENTS -------------------------
Name one way we can improve:
I can\'t think of any way. Angel was here a little late, but I received a call letting me know and it did not inconvenience me. He removed an enormous amount of adware/spyware, but unfortunately an internet connection component was lost in the removal. He had to take my cpu - which I knew was a possibility. It\'s actually been a pleasure to use the Internet again. We are trying to stay on top of the adware problem so we don\'t end up where we were. I would (and have) gladly recommend your services.
P. S. in your above $10 incentive to recommend Odio Works you\'ve spelled \'receive\' wrong - sorry, I just seem to notice these things!
Other Comments:
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Name: Dominik
Email: [----]@aol.com
Phone: 1-212-929-[----]
Location: New York City
Tech: Craig
Satisfied?: Yes
Business with again?
------------------------- COMMENTS -------------------------
Name one way we can improve:
(Please be specific, we take these comments very seriously) Honestly, this service exceeded all my expectations. Craig was friendly, honest, and quick. I was very impressed with his ability to fix my computer, and also found Odiowork\'s ability to work around my schedule a great asset. I would use Odioworks again anytime (although, hopefully I won\'t have to)
Other Comments:
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